The information provided will help us to resolve the issue in a timely manner. Please provide us with the following information: version of GroupID, Hosted Operating System, Messaging System with Service Pack/Rollup information, version of Office, etc. Any additional details would be helpful to use issue in a timely manner.
Let us know the Version of GroupID, Host O.S, Messaging System (Exchange Version with SP and RU, Office 365 or G-Suite), any other details that apply.
