Forgot Password (group ID password center) not authorized to reset password

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Keith Carson

• April 14, 2020 19:16

Hello all, 

Issue:

Enrolled user, password change is working after signing into password center; however, when using forgot password process, after authentication, and entering a new password that meets requirements I get the error below. 

"not authorized to reset password"

I have confirmed the permissions in the Identity store all domain users to change own password. 

Any Ideas?

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• 

  Ali Qasim

  • April 14, 2020 19:46

  Hi Keith, I have launched Incident #19685 against this request and our support team will contact you shortly. Thanks 

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